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South Carolina Solar Contract Cancellation
If the promised savings do not match your Duke Energy, Dominion Energy South Carolina, cooperative, or municipal utility bill, you were not given the required solar disclosure documents, the salesperson ignored South Carolina cancellation rights, a lease contains terms you did not expect, the financing payment is too high, or solar is complicating a home sale, Solar Exit South Carolina can help you review the contract, utility records, disclosures, financing, and sales representations together.
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Solar Exit South Carolina will guide you through the process from the moment you become a client, coordinating with the legal professionals supporting your case as appropriate. We know solar contract disputes can be confusing, especially when financing, credit, installers, and utility issues overlap. You will have a team helping you understand what comes next and working toward the best available resolution for your situation.
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Find the Help You Need
South Carolina solar disputes can turn on the utility territory, Solar Choice Metering, the date the customer entered the program, state-required disclosure documents, a 10-day cancellation right, special protections for older consumers, solar lease regulations, contractor registration, financing, and what happens when the home is sold or refinanced. Use the shortcuts below to jump directly to the issue you need to review.
Common South Carolina Solar Problems
Solar problems do not always begin and end with the installer. The salesperson, dealer, lender, loan servicer, electric utility, equipment manufacturer, and installation contractor may all play different roles.
South Carolina has one of the clearest solar-specific cancellation protections in the country. State consumer regulations provide a 10-day period to cancel a renewable-energy system agreement without fees or penalties. Additional rights can apply when a building permit is denied or an HOA does not approve the installation.
South Carolina no longer has one simple full-retail net-metering rule for every new customer. Investor-owned utility customers can fall into different legacy or Solar Choice Metering structures depending on when they applied, and the value of exported energy can differ from what the salesperson implied.
South Carolina requires renewable-energy sellers and lessors to provide consumers with a standard disclosure and marketing pamphlet before the purchase or lease. Those documents are designed to explain contract terms, financing, utility assumptions, and consumer rights before the homeowner commits.
South Carolina separately regulates solar leasing. The Office of Regulatory Staff licenses renewable-energy lessors, maintains a list of certified leasing companies, and handles complaints related to solar leases. A lease review should confirm that the lessor was certified and the required disclosures were provided.
A solar loan, lease, payoff obligation, transfer restriction, or UCC filing can complicate a South Carolina home sale. A UCC filing is evidence of a security interest, but it should not automatically be described as a mortgage lien against the entire home. The actual filing and contract need to be reviewed.
How It Works
You do not need to know the correct legal, financial, or utility terminology. Tell us what happened and provide the documents you have.
Start with the problem in plain language. You do not need to know whether it is mainly a South Carolina utility-billing, disclosure, cancellation, lease, contractor, tax-credit, financing, or home-sale issue.
We compare the sales proposal, signed agreements, required disclosures, utility tariff, interconnection timing, financing, tax assumptions, lease status, and timeline.
The next step may involve the seller, certified lessor, contractor, utility, SCDCA, ORS, LLR, lender, title company, tax professional, attorney, or another qualified professional depending on the facts.
Why South Carolina Solar Problems Are Different
South Carolina is a useful state for solar contract review because both the utility economics and the sales process are highly state-specific. Investor-owned utility customers can be on different net-metering or Solar Choice Metering structures depending on when they applied, while municipal and cooperative customers can face completely different local rules.
The state also requires solar sellers and lessors to use standardized consumer disclosures and gives consumers a 10-day solar cancellation period. Older consumers receive an additional pre-signing waiting period, and permit or HOA denials can trigger another cancellation or amendment window.
That means a South Carolina solar dispute should not be reduced to one question about system production. The utility tariff, sales disclosure, cancellation timeline, financing, contractor registration, lease status, and tax-credit assumptions can all matter.
Start With the Electric Utility
The South Carolina Public Service Commission approves solar programs for investor-owned utilities including Dominion Energy South Carolina, Duke Energy Carolinas, Duke Energy Progress, and Lockhart Power. Municipal utilities and electric cooperatives are principally self-governing for solar programs, so local terms can differ materially.
Duke customers may be on a legacy net-metering structure or a permanent Solar Choice Metering tariff depending on when the application was submitted. The tariff, charges, and bill-credit mechanics should be checked against the proposal rather than assumed.
Dominion and Lockhart are also PSC-regulated investor-owned utilities, but their approved tariffs should be reviewed separately. A Duke tariff should never be assumed to apply to a Dominion customer.
South Carolina cooperatives and municipal systems can set their own solar program terms. The Energy Office specifically warns consumers to contact the utility directly because policies, fees, and requirements can change.
How South Carolina Solar Choice Billing Works
The South Carolina Energy Freedom Act changed the state's rooftop-solar landscape. ORS describes different treatment based on the customer's application date, with older customers retaining legacy full-retail treatment for defined periods and newer customers moving into Solar Choice Metering tariffs.
ORS states that customers who applied before May 16, 2019 received full-retail net-metering credit through December 31, 2025. Because that date has now passed, these accounts should be checked against the current successor tariff before assuming their present treatment.
ORS states that these customers receive full-retail credit through May 31, 2029 under the current transition framework. That date can be central to a homeowner's long-term savings assumptions.
Interim Solar Choice tariffs began June 1, 2021, and permanent tariffs apply to customers applying beginning January 1, 2022. These tariffs can include pricing structures and charges that differ materially from simple one-to-one net metering.
A proposal that assumed full-retail credit for every exported kilowatt-hour over the life of the system may not match the customer's actual tariff. The original application date and tariff should be reviewed before evaluating whether the savings estimate was realistic.
South Carolina Solar Sales Protections
South Carolina adopted a renewable-energy marketing and sales regulation after the Department of Consumer Affairs received hundreds of solar complaints. The state requires a marketing pamphlet and a standard disclosure to be given to consumers before they purchase or lease a renewable-energy system.
Those documents are meant to force important issues into the open before the contract is signed, including the basic economics of the transaction, financing, utility assumptions, ownership, and consumer rights.
For a dispute involving misrepresentation or a high-pressure sale, the first question is often simple: Did the consumer actually receive the state-required disclosure documents, and did those documents match what the salesperson said?
Solar Leases and Certified Lessors
South Carolina's Office of Regulatory Staff licenses renewable-energy lessors and maintains a list of certified solar leasing companies. That gives homeowners a concrete way to verify whether the company on the lease was authorized to operate in the state.
The state's solar leasing consumer-protection regulations also require disclosures and establish a complaint process. Lease disputes should therefore be routed differently from ordinary solar sales complaints when the lessor itself is the core issue.
A homeowner reviewing a lease should focus on total payment obligations, escalators, system ownership, maintenance, insurance, transfer and sale terms, buyout provisions, and what happens at the end of the term.
South Carolina Consumer Protections
South Carolina regulates the marketing and sale of renewable-energy facilities through the Department of Consumer Affairs. The state consumer framework was designed specifically to address misleading sales practices and give homeowners standardized information before signing.
The Energy Freedom Act also gives ORS and SCDCA roles in renewable-energy consumer protection, including complaint processes, investigations, cease-and-desist authority, fines, and potential agreement remedies within their statutory authority.
That makes the sales record important. Advertising, door-to-door representations, emails, texts, utility-affiliation claims, financing explanations, and promised tax savings should be preserved alongside the signed contract.
South Carolina Cancellation Rights
South Carolina renewable-energy consumer regulations give consumers 10 days to cancel a solar agreement without fees or penalty. That is materially longer than the three-day cooling-off period homeowners may be familiar with in other states.
South Carolina also adds special protections in certain situations. A consumer age 70 or older must receive a written copy of the contract at least three days before signing, and a permit denial or HOA refusal can trigger a seven-day period to cancel or amend the agreement.
A homeowner who tried to cancel should preserve the contract, disclosure documents, cancellation notice, permit or HOA communications, and every response from the seller or lessor.
Contractor Registration and Complaints
South Carolina LLR regulates residential builders and specialty contractors. The Residential Builders Commission specifically includes solar panel installers within residential specialty contracting, and current South Carolina licensing or registration is required for regulated residential work.
Electrical work can also require an appropriately licensed residential electrical contractor or electrician. The solar sales company and the installer may be different entities, so homeowners should verify the company actually performing the work.
A registration or license does not guarantee that a project was performed correctly, but it gives homeowners a useful compliance check and a complaint path if a licensed or registered contractor violated professional rules.
These roles are often split among multiple businesses, so the company that sold the deal may not be the company that installed, financed, serviced, or owns the system.
Financing and Savings Assumptions
A homeowner may be shown a monthly solar payment next to a projected utility bill and told the combination will be lower than what they pay today. That comparison can fall apart if the proposal used the wrong Solar Choice tariff, ignored utility fees, overstated tax-credit value, or assumed unrealistic future utility-rate increases.
South Carolina's own Energy Office warns consumers that net-metering credit values and fees vary by utility and that additional solar-related fees can significantly affect the financial return. That makes the utility tariff part of the financing review.
The loan agreement should also be reviewed separately from the installation contract. Dealer fees, reamortization assumptions, prepayment expectations, tax-credit assumptions, and payment increases may not be obvious from the headline monthly payment.
South Carolina Solar Tax Credit
South Carolina Department of Revenue currently lists the TC-38 Solar Energy, Small Hydropower System, or Geothermal Machinery and Equipment Credit. For qualifying taxpayers who own and install a solar energy system, the credit equals 25% of the purchase and installation cost.
The credit is limited each year to $3,500 per facility or 50% of the taxpayer's state income-tax liability, whichever is less. Unused qualifying credit can be carried forward for up to 10 years.
That is a meaningful benefit, but it is not the same as receiving 25% of the system price as an immediate cash rebate. Homeowners should compare the sales pitch with their actual tax liability and consult a qualified tax professional about eligibility.
Selling or Refinancing With Solar
When a South Carolina homeowner sells or refinances, the buyer, title company, or mortgage lender may ask for payoff, transfer, UCC, or termination information. The correct response depends on whether the system is owned, financed, or leased.
South Carolina's Secretary of State is the central filing office for many Article 9 UCC financing statements, while some fixture-related filings are handled at the county level. A homeowner should review the actual filing rather than assuming every solar UCC record is a mortgage lien on the entire property.
For a lease, the certified lessor's transfer requirements may control. For a loan, the lender or secured party may need to provide payoff or termination documentation.
If the Solar Company Closed
If the company that sold or installed the system closed or stopped responding, the homeowner should still gather the contract, disclosure documents, utility records, warranties, production data, financing records, lease documents, and any servicing or assignment notices.
The next step depends on which relationship is still active. A utility billing issue may belong with the utility and ORS, a lease complaint may involve a certified lessor and ORS, a sales complaint may belong with SCDCA, and a contractor issue may belong with LLR.
Complaint Routing
South Carolina splits solar oversight among several agencies. The right complaint path depends on whether the issue is solar sales, a solar lease, contractor work, utility billing, tax credits, or a UCC filing.
SCDCA regulates disputes related to solar sales and administers the renewable-energy marketing and sales consumer-protection framework.
Important: A complaint does not guarantee private monetary recovery or cancellation, and SCDCA does not serve as private counsel.
Official ResourceORS licenses renewable-energy lessors and handles consumer complaints related to solar leases.
Important: The leasing complaint process is not the same as a private dispute against a seller or lender that is outside ORS jurisdiction.
Official ResourceFor Duke, Dominion, Lockhart, or another regulated utility issue, start with the utility and use ORS consumer assistance if the billing or tariff dispute remains unresolved.
Important: Municipal utilities and electric cooperatives are principally self-governing for solar programs and are not regulated by the PSC/ORS in the same way.
Official ResourceLLR handles licensing and registration of residential builders, specialty contractors, and residential electrical professionals.
Important: Licensing enforcement is not the same as obtaining private damages or resolving every contract dispute.
Official ResourceSCDOR publishes the TC-38 solar credit rules and forms. A tax professional may also be needed for individual eligibility or carryforward questions.
Important: The Department of Revenue does not resolve installer sales disputes or determine whether a salesperson misrepresented the benefit.
Official ResourceThe Secretary of State provides UCC filing and search tools for many Article 9 records, while certain fixture-related filings may be county records.
Important: A filing record shows notice of a security interest but does not by itself resolve the underlying solar contract dispute.
Official ResourceSCDCA and ORS have warned that no South Carolina utility installs or endorses a specific solar company and that consumers should be skeptical of claims that solar will automatically eliminate the utility bill or produce a guaranteed government rebate.
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South Carolina Solar Contract FAQs
The answer often depends on the agreement, financing, timing, utility, project status, and specific facts.
Start My Free ReviewOften yes if you are still within the state solar cancellation window. South Carolina renewable-energy consumer regulations give consumers 10 days to cancel without fees or penalty. Additional rights can apply after a permit or HOA denial, and consumers age 70 or older receive a pre-signing waiting period.
Yes, but the billing structure depends on the utility and when the customer applied. ORS describes legacy full-retail treatment for certain earlier customer groups and Solar Choice Metering tariffs for newer investor-owned utility customers. Municipal and cooperative programs can differ.
South Carolina requires a renewable-energy marketing pamphlet and standard disclosure to be provided before a consumer purchases or leases a solar system. Those documents explain important contract terms and consumer rights.
Yes. The Office of Regulatory Staff licenses renewable-energy lessors, maintains a list of certified leasing companies, and handles complaints related to solar leases.
Yes for qualifying owned and installed systems. SCDOR currently lists a 25% TC-38 credit, with an annual limit of $3,500 per facility or 50% of South Carolina income-tax liability, whichever is less. Qualifying unused credit can carry forward for up to 10 years.
Yes. Loans, leases, transfer terms, payoff requirements, and UCC filings can all affect a sale or refinance. The actual contract and filing should be reviewed rather than assuming every solar filing is a mortgage lien against the entire property.
Review the South Carolina Solar Deal as a Whole
South Carolina gives homeowners unusually concrete solar protections, but those protections only help if the facts are organized. Start with the signed agreement, required disclosure documents, utility tariff, interconnection date, financing, lease status, tax-credit assumptions, and sales communications, then compare the real deal to what the homeowner was promised.
Official South Carolina Solar and Consumer Resources
These government, regulator, utility, and first-party resources support the state-specific information on this page.
Official ORS summary of Solar Choice Metering, customer protections, and renewable-energy programs.
Official state overview of solar sales regulation, leasing regulation, PSC jurisdiction, and municipal/cooperative caveats.
Official homeowner guidance on net metering, utility differences, fees, and tax-credit cautions.
Official marketing pamphlet and standard disclosure resources for renewable-energy sales and leases.
Official explanation of the 10-day cancellation period and required consumer documents.
Official warning about fake utility affiliation, exaggerated utility-bill claims, and misleading tax-rebate claims.
Official lessor certification and solar consumer resource page.
Official TC-38 solar income-tax credit amount, annual limit, and carryforward information.
Official statutory authority for the qualifying South Carolina solar income-tax credit.
Official licensing and registration information for residential builders and specialty contractors.
Official page showing solar as a residential specialty contractor classification.
Official Uniform Commercial Code filing and search information for security interests.
State information reviewed August 20, 2026. Laws, regulations, incentive programs, utility policies, agency responsibilities, and solar billing rules may change. Homeowners should verify current requirements with the appropriate agency, utility, lender, tax professional, attorney, or licensed contractor.